Best Close CRM Alternatives in 2026
While Close CRM excels in Built-in power dialer, VoIP calling, and SMS with zero third-party tools needed, limitations like Higher starting price per seat (though it replaces separate dialer tools) lead many teams to seek alternative options. Below is our side-by-side comparison of the top 5 competitors.
| Feature / Benchmark | Close CRM Paid (Free Trial) | Pipedrive Paid (Free Trial) | HubSpot CRM Freemium | Attio Freemium | Freshsales Freemium | Copper CRM Paid (Free Trial) |
|---|---|---|---|---|---|---|
| Starting Price | $49/user/mo | $14/user/mo | $15/user/mo | $29/user/mo | $9/user/mo | $9/user/mo |
| User Rating | ★ 4.7 / 5.0 | ★ 4.5 / 5.0 | ★ 4.6 / 5.0 | ★ 4.8 / 5.0 | ★ 4.4 / 5.0 | ★ 4.5 / 5.0 |
| Sprints & Agile Cycles Built-in support for time-boxed sprints, iterations, and agile backlog management. | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native |
| Interactive Kanban Boards Visual drag-and-drop workflow tracking with custom status columns and swimlanes. | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported |
| Strategic Roadmaps & Gantt Timeline visualization, project milestone dependencies, and executive portfolio views. | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native |
| Native Time Tracking In-app timers, billable hours tracking, and detailed timesheet reporting. | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native | ✕ Not Native |
| No-Code Workflow Automations Trigger-based automations to assign tasks, sync statuses, and send notifications. | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported |
| AI Copilot & Smart Triage Generative AI assistance for summarizing issues, auto-labeling, and drafting updates. | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported |
| Enterprise Security & Governance SOC2 Type II compliance, SAML SSO single sign-on, and granular role permissions. | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported | ✓ Supported |
| Official Access | Visit Close CRM → | Visit Pipedrive → | Visit HubSpot CRM → | Visit Attio → | Visit Freshsales → | Visit Copper CRM → |
Individual Competitor Breakdowns
Pipedrive
Sales-focused CRM designed by salespeople around visual Kanban deal pipelines, activity-based selling, and automated follow-ups.
Starting Price: $14/user/mo (Paid (Free Trial))
Top Strength: Fastest CRM adoption rate among account executives
HubSpot CRM
Unified customer platform combining sales pipeline management, marketing automation, customer service, and revenue analytics.
Starting Price: $15/user/mo (Freemium)
Top Strength: Generous forever-free CRM tier for startups
Attio
Next-generation, data-driven CRM that automatically syncs email and calendar streams to build real-time relationship intelligence graphs.
Starting Price: $29/user/mo (Freemium)
Top Strength: Zero manual data entry—auto-enriches companies and contacts from emails
Freshsales
AI-powered sales CRM with built-in phone, chat, email tracking, and Freddy AI lead scoring for growing mid-market sales teams.
Starting Price: $9/user/mo (Freemium)
Top Strength: Affordable entry price with built-in phone and chat
Copper CRM
Google Workspace-native CRM that lives directly inside Gmail and Google Calendar for relationship-driven agencies and consultancies.
Starting Price: $9/user/mo (Paid (Free Trial))
Top Strength: Lives natively inside Gmail, Google Docs, and Google Calendar
Switching from Close CRM FAQ
How much does Close CRM cost, and is there a free plan?
Close CRM operates on a Paid (Free Trial) pricing model, with paid plans starting at $49/user/mo. Most plans include a risk-free trial period to test core features before upgrading.
What are the best alternatives to Close CRM?
Top market alternatives to Close CRM in the CRM & Revenue Operations space include Pipedrive, HubSpot CRM, Attio, Freshsales, Copper CRM. The ideal choice depends on your team's workflow, budget, and integration requirements.
What are the primary strengths and limitations of Close CRM?
Key advantages include Built-in power dialer, VoIP calling, and SMS with zero third-party tools needed and Engineered for speed—reps live in a single unified inbox. On the other hand, potential limitations reported by users include Higher starting price per seat (though it replaces separate dialer tools) and Not built for field sales or long multi-year RFPs.
Does Close CRM support enterprise-level security and compliance?
Yes, Close CRM includes enterprise-grade governance controls, data encryption, and role-based access controls designed for scaling organizations.